Update to anyone here who use zone-alarm

[fire_mat99]

How to remove zone-alarm


01.) Restart your computer
02.) When you see the screen go black and it starts booting back up keep
tapping the "F8" key (at the top of your keyboard)
03.) This should bring up a menu. Choose Safe Mode off the menu by
using the arrow keys on the keyboard to highlight Safe Mode and press
Enter
04.) If you get a message asking to go to Safe Mode, choose Yes. If you
get a help and support window, close this.
05.) Once you are at the desktop, Click Start, My Computer
06.) Click Tools, Folder Options, View Tab
07.) Place a dot next to "Show Hidden Files and Folders"
08.) Remove the check from "Hide Protected Operating System Files
(Recommended)"
09.) Choose Yes to the warning
10.) Click OK
11.) Double click C:

Note: In the future steps if you do not see any files or folders, please click
the "Show Files" link to view them.

12.) Double Click the Program Files Folder
13.) Right Click the Zone Labs Folder (if present), click Delete, and choose
Yes

NOTE: If you cannot delete the entire folder, please open the Zone Labs -
> ZoneAlarm folder and delete out as many of the files listed here as
possible.

14.) Close this window
15.) Click Start, My Computer
16.) Double Click the C:
17.) Double Click the Windows Folder (It may also be WinNT)
18.) Right Click the Internet Logs Folder, click Delete, and choose Yes
19.) Double Click the System32 Folder
20.) Right Click the Zone Labs Folder (if present), click Delete, and choose
Yes

NOTE: If you cannot delete the entire folder, please open the Zone Labs
folder and delete out as many of the files listed here as possible.

21.) Locate and delete the following files in the System32 folder if they are
present:

- vsconfig.xml
- vsxml.dll
- vsregexp.dll
- vsdata.dll
- vsdata95.vxd
- vsdatant.sys
- vsmonapi.dll
- vspubapi.dll
- vsinit.dll
- vsutil.dll
- vswmi.dll
- zlcommdb.dll
- zlcomm.dll
- zllictbl.dat
- zpeng24.dll

22.) Clear your Temp Directory per the instructions below.

- Go to Start -> Run
- Type %temp% and click OK
- Select all of these files and delete them

23.) Clear the Prefetch folder per the instructions below (Windows XP only).

- Go to Start -> Run
- Type Prefetch and click OK
- Select all of these files and delete them

24.) Remove the necessary registry entries:

*Important Advisory: Deleting registry entries incorrectly may cause
serious problems to your operating system, which may necessitate the
need to reinstall it. Please make sure you are able to perform these
deletions correctly before you decide to edit the entries. If you are not
sure, you should seek help from someone who is familiar with editing the
registry.

For information about how to edit the registry in Windows, from your
desktop, click Start -> Run -> and type regedit. Click on Help -> Help
Topics. Under the Contents tab, click Change Keys and Values (this may
be found under the How to... section).

Also, you should always make a backup of the registry before editing it.
You can find this in the same section of the Help files.


To remove the needed registry entries, go to Start -> Run and type in
regedit. Choose OK, and use the folders on the left side of the Registry
Editor window to navigate to the specified directories below. Note that you
will remove the entire folder specified (eg, Zone Labs, vsmon, vsdatant):

HKEY_LOCAL_MACHINE\Software\Zone Labs
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\vsmon
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\vsdatant


25.) Close this window, then empty your recycle bin.
26.) Restart the computer.
27.) Try to install the latest version again


NOTE - Links to sites other than ZoneAlarm.com are provided for the
convenience of our users. ZoneAlarm does not provide, and is not
responsible for, the content users may find on such sites.




Reply to Robbba wrote


I keep getting this when I turn on my computer at the log in screan.
 
Validation failed for c\windows\system\vsinit.dll

You probably are missing a necessary root cerfificate.
 
How do I fix this? Note this is on a older computer windows 98SE.
 
I was going to uninstall and re-install zone-alrm .I'm using a older zone-alrm but I do not know if there is any support for windows 98SE.So if I uninstall  zone-alarm I may not be able to re-install zone-alrm .
 
I don't know if the file vsinit.dll is deleted or gone bad or what the problem is.Doing a internet search using google they say vsinit.dll is part of zone-alrm .


IE is 6.0 , SP1 , windows 98SE , 256 RAM ,onbord  video , Celeron CPU
Operating System: Windows 98-SE (Second Edition)
Software Version: 6.0
Product Name: ZoneAlarm (Free)

[fire_mat99]

      Hmmm..?     Bad News for you..
 
 
1.) First the Bad News..
 
It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
without All the Details, without the ability to sit in front of your Computer Monitor and see what's going on..
Windows 98/98SE/Me Support Discontinued

Dear Windows 98/98SE/Me Customer,

ZoneAlarm supports a balanced, multi-layered approach to security. An important part of this approach includes keeping software updated with the latest security patches.

Support Discontinued
On July 11, 2006, Microsoft will end support for Windows 98, 98SE and Me, which will have the resulting effect of making these operating systems less secure (http://www.microsoft.com/windows/support/endofsupport.mspx). Windows 98/Me are older operating systems, and are therefore inherently more vulnerable to attacks than newer operating systems. Now that Microsoft will no longer provide security updates to these operating systems any PC running them will become increasingly prone to security vulnerabilities.

Accordingly, ZoneAlarm will cease to support Windows 98/98SE/Me with the introduction of our version 6.5 ZoneAlarm family of products including ZoneAlarm® Internet Security Suite, ZoneAlarm® Pro, ZoneAlarm® Antivirus, ZoneAlarm® Anti-Spyware, and ZoneAlarm®.



Official Solution:

ZoneAlarm 6.5 or below can no longer function.

Uninstall your version of ZoneAlarm and if you have a valid genuine ZoneAlarm licnese key in good standing you will need to upgrade and download version 8.0.400.020

Note: Windows ME, 98, 98se and Windows 2000 are not supported in version 8.0


For download links Click Here.

 
 


 

1.) Sorry but All versions of ZoneAlarm released before ZoneAlarm Ver. 7.0 are no longer Supported.. Check the Notice posted in the Official Information Section.. Link below..
http://forum.zonelabs.org/zonelabs/board/message?board.id=Official&message.id=9
 
The simplest procedure is UPgrade Windows OS to Windows XP Service Pack 3:
 
1. Download the Latest  installer foe Win XP SP3:  (preferably with IE Browser and no Download Manager/accelerator like Get-Right, Livewire, BitTorrent) and save it to your Hard drive.
 
(MultiPlatform, installer will install on Both WinXP and Vista)
 
ZAFree  http://download.zonelabs.com/bin/free/information/znalm/zaReleaseHistory.html
 
2. Before you Uninstall your current ZA, UNcheck "Load ZA... at startup" (under Overview --> Preferences tab)
3. Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory
 
4.) Now use the new ZoneAlarm Removal Tool:
 
Click here > http://download.zonealarm.com/bin/free/support/cpes_clean.exe
 
Save to desktop, right click and "run as administrator"
 
This tool will remove all ZoneAlarm products from your system.

Please just download and run the tool, following the instructions. 
(you can un-install without net connections)
 
 
5.) Now Install the new update (clean ) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..
 
NOTICE:
 
Please note that ZASS and ZAXS do not play nice with many overlapping security tools (even if disabled). To troubleshoot ZASS/ZAXS issues remove the other Security programs and install them back once you see that ZA works as it should. For example,Norton/Symantec, McAfee,  AVG,  Spyspweeper, Spyware Doctor, trojan hunter, adware, SpyBotS&D, PC tools Threat Fire,  any other Anti-virus, Anti-spyware, Registry Guard or  locking tools, etc...

--------------------------



NOTICE:
 
2.) Have you Update Window XP Home eddition to the Lates MicroSoft Service pack 3 update?
 
ZoneAlarm 7.0 for XP was designed to work with SP2,
 
ZoneAlarm 8.0 for XP was designed to work Best with SP3
 
However ZoneAlarm 8.0 will install on WinXP Sp2.. (But you may have Conflict problems)
 
There are numerous Security Leaks found in WinXP SP2 that were found and Fixed with SP3..
 
NOTICE: No Security Software run on WinXP Sp2 can protect you from the Windows Security Flaws found in Windows SP2 that were Fix with Windows SP3, until you upgrade to SP3....
 
System Requirements for  ZoneAlarm Products:

Vista (32-bit):
Pentium III 800 MHz or higher
Minimum system RAM: 512 MB
50MB of available hard disk space. Internet access.
Microsoft® Windows® XP SP2, SP3, Home or Professional Edition:
1 GHz 32-bit operating system
Recommended system RAM: 768 MB
250MB of available hard disk space
--------------------------------------------------------
WinXP SP3
ZoneAlarm Security Suite version:8.0.400.020
TrueVector version:8.0.400.020
Driver version:8.0.400.020
Anti-virus engine version:6.0.2.678
Anti-virus signature DAT file version:989621341
Anti-spyware engine version:5.0.209.0
Anti-spyware signature DAT file version:01.200907.6305
AntiSpam version:6.0.0.1429
---------------------------------------------------------------

[mohan]

What about other anti virus softwares?

[joetraff]

Thanks for the help.
It helped a lot.
Keep up the good work.